App Icon

Privacy Policy

Last Updated: November 7, 2024

1. Introduction

1.1. This Privacy Policy ("Policy") governs the privacy terms between you ("User", "you" or "your") and True Studio ("we", "us", or "our") regarding the use of our AI Generator iOS application ("App").

1.2. By accessing or using the App, you agree to the collection and use of information in accordance with this Policy. If you do not agree with any part of this Policy, please do not use our App.

2. Information Collection and Use

2.1. Personal Information

2.1.1. We do not collect or store any personal information.

2.1.2. When you use Apple Sign-in, Apple may provide us with an email address. You can choose whether to share your email address during sign-in. If shared, we may store this email address for account-related communications. You can opt out of sharing your email address while signing in. In all cases, we maintain a unique, non-personally identifiable token for authentication purposes.

2.2. Technical Information

2.2.1. Device Information: In the event of app crashes or errors, we collect device-specific information to help diagnose and resolve issues, including:

  • Device model and OS version
  • App version

2.3. Usage Information

2.3.1. Error and crash logs for app stability and improvement

2.3.2. Anonymous usage statistics

2.4. Face Data

2.4.1. Our app does not collect, store, process, share, or retain any face data.

2.4.2. If users choose to upload images containing faces for video generation:

  • The original image is automatically and permanently deleted after processing
  • No facial recognition or face data analysis is performed
  • No face data is shared with third parties
  • No face data is stored on our servers

3. Data Storage and Processing

3.1. User Content

3.1.1. Generated videos are stored securely on our servers and are private to each user.

3.1.2. We do not access, view, or share the generated videos with any third parties.

3.1.3. Original images used for generation are permanently deleted after processing.

3.1.4. Users can request deletion of their generated videos at any time by emailing us at contact@truestudio.app

3.2. Data Security

3.2.1. We implement appropriate technical measures to ensure app stability and security.

3.2.2. All generated videos are encrypted and stored securely.

3.2.3. Since we don't collect or process face data, there is no risk of face data breach.

4. Face Data Privacy

4.1. Face Data Collection and Use

4.1.1. Our app does not collect, store, or process any face data.

4.1.2. When users upload images for video generation, any face data in the original images is:

  • Not stored or retained in any form
  • Not used for identification or analysis
  • Not shared with any third parties
  • Automatically deleted after video generation

4.1.3. Generated videos are:

  • Stored securely on our servers
  • Accessible only to the user who created them
  • Never viewed or accessed by our team
  • Never shared with third parties

5. Children's Privacy

5.1. Age Restrictions

5.1.1. Our App is not directed to children under the age of 13 ("Children").

5.1.2. We do not knowingly collect personally identifiable information from Children.

5.2. Compliance Measures

5.2.1. If we discover that we have collected personal information from Children, we will take immediate steps to delete such information.

5.2.2. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

6. Policy Updates

6.1. We reserve the right to update this Privacy Policy at any time.

6.2. We will notify users of any material changes through the App or via email.

6.3. Continued use of the App after changes constitutes acceptance of the updated Policy.

6.4. Users are encouraged to periodically review this Policy for any changes.

7. Contact Information

7.1. For any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at contact@truestudio.app